Dunway Pet Products
Pet Products & Supplies
Frequently Asked Questions
 What exactly is a Pet Containment System?
Innotek Containment Systems create a hidden boundary, and the receiver on your dog's collar will sound a warning dog as your dog approaches the boundary. Should your dog remain in the signal field, or continue farther into the field, a harmless but effective static correction will be delivered by the receiver. Your dog will soon learn the new customized boundaries and remain in the "safe" part of the yard.
 Innotek Containment Systems enable you to give your dog the freedom he or she wants, while securing the dog's safety for your peace of mind.
 What does my dog wear on his/her collar?
There is a small receiver on the dog's collar that picks up a digitally encoded signal from a transmitter. Innotek's receiver collars vary in size, and dogs as small as 5 pounds can wear the collar comfortably. Properly fitted, the collar should be snug, allowing enough room for one of your fingers to fit between the dog's neck and the collar. The miniature size and weight will not cause any distraction or discomfort.
 Will the stimulation harm my dog?
The stimulation your dog feels is designed to be undesirable so your dog will avoid it, yet totally harmless to your pet. You or your Dealer can choose the stimulation setting to suit your dog based on his or her personality, breed, disposition and size. After just a few training sessions, your dog will adhere to the warning tone and rarely experience the stimulus.
 Can Innotek systems be customized for my yard?
The boundary created by the wire can be customized to keep your dog away from areas such as gardens and driveways. Your dog safely avoids swimming pools, unappreciative neighbours or busy streets. Since dogs cannot dig under or jump over Innotek Containment Systems, these products are an ideal alternative to traditional fencing. Innotek products can also be used to reinforce existing fencing that your dog has found his way around.
 What is the difference between water-resistant and waterproof?
Water-resistant means the component can withstand the effects of rain, snow and other inclement weather. However, it should not be submerged in water, as this may reduce the battery life and cause internal damage to the components.
Waterproof means the component is designed to withstand submersion in water. Be sure the receptacle cover (mud plug) that protects the charging port is pushed flush with the casing of the collar receiver prior to use (if applicable).
 Is there
training involved & how long will it take for my dog to get the
Most of our customers have found it takes a surprisingly little amount of time to train their dog to stay in the yard. With the proper methods, some patience and praise, in about week or so of training, your dog will soon be content, safe and secure at home. Remember training time varies with each dog.
 What is synchronization?
The remote training collar receiver and transmitter must be synchronized to work properly. Synchronization means the collar receiver and transmitter are tuned to each other. The user must synchronize the receiver and transmitter after charging a receiver, replacing a battery in the transmitter or receiver, or changing the ID code.
To synchronize, hold the red dot on the transmitter against the red dot on the receiver for five seconds, separate them, then push any transmitter button. The receiver will now respond to signals from the transmitter. Synchronization does not apply to containment collar receivers unless it is the CT-400A system to be used in the training or dual mode.
 How long do the batteries last?
The battery life for No-Bark collars depends upon how often the dog barks and the level of stimulation. For remote trainers the battery life varies according to the length of time the collar receiver is turned on, the level of stimulation used, and how often the dog is stimulated.
For containment collars the battery life varies depending upon how often the dog challenges the containment system and the level of stimulation. For remote transmitters the battery life depends on how often and how long a transmitter button is pressed.
 Can I add more collars to my containment system?
Yes, additional collars can be purchased separately
 Can I use Innotek's containment systems on my cat?
Innotek's containment systems are designed specifically for canine use only.
 My collar receiver uses a 6-volt battery and it is not working correctly since I changed the battery. What could cause this?
Check to see if the battery is alkaline. A 6-volt lithium battery will not give optimum performance in the collar receiver. A few model numbers for a 6-volt alkaline battery are Kodak K28A, Panasonic 4LR44, and Energizer A54464.
 Why can’t I leave
the collar receiver on the dog for more than 12 Hrs at a time?
The skin underneath the collar strap and receiver box needs to “breathe.” It’s just like a man wanting to remove his tie by the end of the day. Your dog wants and needs to have the collar receiver removed after 12 hours.
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